Privacy Policy
Introduction
Richlane Builders ("we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you visit our website, we may collect:
Information You Provide
- Name
- Email address
- Phone number
- Any information submitted through inquiry forms
- Appointment requests
- Questions about Trails Edge
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Cookie identifiers
How We Use Your Information
- Respond to inquiries
- Schedule appointments
- Provide requested information
- Improve our website
- Analyze website traffic
- Send updates if you have requested them
- Comply with legal obligations
We do not sell your personal information.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Measure website performance
- Understand visitor behavior
- Deliver relevant advertising where applicable
You may manage your cookie preferences at any time.
Third-Party Services
We may use trusted third-party providers including:
- Google Analytics
- Google Ads
- Google Maps
- Cloudflare
- Email marketing providers
- CRM systems used to manage inquiries
These providers may process information on our behalf in accordance with their own privacy policies.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.
No online transmission is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent where applicable
- Request deletion of your information (subject to legal requirements)
Contact
Questions regarding this Privacy Policy may be directed through the contact information provided on this website.
Changes
We may update this Privacy Policy periodically. The latest version will always be available on this website.